1. Sharebox Help Center
  2. Frequently Asked Questions

How to place a customer key in the box

Click on the locker (line) where you want to deposit the customer key in adminweb or the corresponding listing in the Sharebox app.

Press "Open locker"

  • Please enter all the required information.
    • Type of opening:
      Open as owner = if you are the site owner
      Open as a member = if you are the customer (not relevant here)
      Open as employee = if you are an employee 
    • Reason for opening: specify the reason for opening the locker; e.g deposit customer key in the locker
    • Exchange method: Pick-up = here you see the status (bold bordered circle) and the next steps. 
  • Press now "confirm" to open the locker at the Service Station and to deposit the key inside.
  • In the webadmin the color of the locker changes to green. The customer can now pick up the key.