1. Sharebox Help Center
  2. Frequently Asked Questions

How to add, edit or delete customer locker access

Log in to adminweb Sharebox dashboard.

To create an order for a customer, select the locker you want to reserve for the customer. 

  • You can do this by either clicking on the add member icon Plus zeichen (shortcut) or on the row itself.
  • If you clicked on the row in the previous step, you will see now detailed information about the selected locker. 
  • Click on "Add new member“.
  • Remark: You can skip the previous intermediate step by clicking directly on the Add new member icon in the locker overview in the dashboard, which will take you directly to this view. 
  • Follow now this order:

    • For the exchange method, select "Out" or "In" depending on whether it is a vehicle drop-off or pick up. 
    • You fill in the customer information manually.
    • Optionally, you can upload a PDF of the invoice for pick-up, by dragging the document to the bordered field
    • Optionally you can add a payment to the booking. For more information
    • Optionally you can add restrictions to the locker.
    • Click "Confirm" = A text message will be sent to the customer.

Edit an existing member

Click on the Bearbeiten-1 „Edit member“ icon on the corresponding locker. 
The edit member icon is only displayed if only one member has been added to the locker. If more than 1 member has been added to the locker, you will see that there is no icon in the 3rd column.

Click on the Bearbeiten-1 "Edit member" icon at the corresponding member. 

  • Now you can edit the customer information. Then press "Confirm" to complete the action. 

Delete an existing customers access to the locker

Click on the line of the member you want to delete. 

To delete an added member, press on the X in the 2nd column of the member you want to delete. 

A  pop-up window will appear.

Press now "delete" to complete the process.