The Sharebox Service Station is a secure 24/7 self-service kiosk, allowing the contactless exchange of keys between customers and car dealerships or car rentals.
This is made possible through online self-service kiosks integrated with payment solutions (option).
The Sharebox s-series kiosk is certified in accordance with EN 1143-1 and insurance-approved.
The Sharebox s-series kiosk is essential for the 24/7 key exchange between customer and car dealer, with up to 32 lockers capacity.
Sharebox Adminweb is the online interface for the car dealerhip. All the key functions, as e.g. the preparation of key drop-off or pick-up of the customer car, messages to customers, the payment of invoices etc can be handled from here.
The smartphone is the interface for the customer. When dropping off or picking up keys with an appointment, the customer is given access to the locker at the Service Station. This works via a weblink that the customer receives either by SMS text message or e-mail.
(For drop-offs without an appointment, the customer receives access directly via the touch screen on the Service Station).
If desired, after service complete, the invoice can be directly paid with the Sharebox. The Service Station has integrations with Klarna, Nets and PayPal. Relevant payment solution depends on the local country market. After payment, the customer receives access to the key in the locker.
Check in (Key drop-off) with the Sharebox Service Station
Customers drop off the car and deposit their keys securely in the Sharebox Service Station without entering your premises. The procedure is that the car dealership reserves a locker in advance in Adminweb, adding the customer's cell phone number and the customer then receives an SMS with an access link to the locker (alternatively via link in e-mail).
If you offer your customer key drop-off without appointment, the customer gains access to the Sharebox locker by entering the vehicle’s license plate and mobile number directly on the Shareboxs touch screen.
Picking up keys at the Sharebox Service Station
Customers can pick up their car keys without entering your premises. The procedure is that you reserve a locker in advance and deposit the customer's key in it, add the customer's cell phone number to the locker and then the customer receives an SMS with an access link to the locker (alternatively via link in email).
Customer payment with the Sharebox Service Station
When you register a customer for check out (post-service pickup), you can add Klarna, Nets (Vipps), PayPal or othes as a mobile payment method. Reserve a locker, add the customer's mobile number, select the payment method, enter the amount and a payment reference number, and optionally upload a PDF of the invoice. The customer will receive an SMS with a payment link.
When the customer has paid, the locker automatically opens, and releases the car key.